Overview

Apple Announces Voluntary Recall of AC Adapter for Prior Generation PowerBook Laptops

Apple, of Cupertino, Calif., is voluntarily recalling about 570,000 AC adapters worldwide that were sold with PowerBook G3s shipped from May 1998 until March 2000.

AC Adapter

As part of this recall in Canada, Apple Canada Inc. of Markham, Ontario is voluntarily recalling approximately 4000 AC Adapters used with certain models of Apple PowerBook G3 notebooks.

These AC adapters could overheat, posing a potential for a fire hazard. No Titanium PowerBook G4 or iBook power adapters are part of this recall. Apple received six reports of these adapters overheating. No injuries have been reported.

The recall includes only AC adapters with a two-prong connection that came with Apple Macintosh PowerBook G3s and that were also sold separately. The small rectangular black AC adapter box has a permanently attached cord on one end to connect to the computer and a detachable two-prong cord on the other end to plug into an AC outlet. It is approximately 12cm long by 5cm wide. The label located on the side of the adapter reads in part, “Macintosh PowerBook 45W AC Adapter” and “Model Number: M4402.” Electronic and computer stores worldwide and Apple’s website sold these AC adapters with PowerBook G3s from May 1998 through March 2000. They were also sold separately for about $72.CDN.

Consumers should stop using these AC adapters and contact Apple to receive a free replacement. For more information and to register for a replacement, please visit Apple’s website at www.apple.com/adapterexchange/ or call (866)277-2096 (English) or (800) 263-3394 (French) between the hours of 9am and 9pm Eastern time, Sunday through Saturday.

Apple Media Contact:

Nathalie Welch
Apple
T: (408) 974-5430
E: [email protected]