For many organizations, safeguarding your reputation and maintaining customer loyalty are paramount to your long-term success. However, how can you confirm the safety and quality of the products you sell or stock on your shelves?

Through our global network of testing laboratories, CSA Group offers third-party, independent verification, inspection, and testing services across a wide range of retail products, providing you with the necessary data to make informed decisions that can impact your business growth.

Key reasons to trust CSA Group for your product performance testing needs:

• Go above and beyond with third-party testing insights: Your customers rely on you to offer products that meet safety standards and perform as advertised. Our experience and independent testing can validate your commitment to meeting these expectations.
• Access extensive testing capabilities: With our extensive product knowledge and advanced laboratories, we can accommodate most testing scenarios.
• Simplify testing with a single provider: We offer testing services for a diverse range of products, including tools, household electronics, lighting, batteries, audio/visual (A/V) equipment, personal protective equipment (PPE), and more.

Product Performance Testing Services:

Pre-Purchase Evaluations: We help you determine the relevant applicable safety standards, regulations, and codes that your products need to comply with during the development cycle. We will provide you with detailed written specifications for existing products based on materials, physical characteristics, features, packaging attributes, and safety and regulatory requirements.

Benchmarking & Comparison Testing: Third-party testing provides retailers, manufacturers, or other parties with an opportunity to differentiate products, including features and performance. This type of testing is also helpful for validating marketing claims and collecting data to support vendor selection processes.

Product Line Reviews: Leverage independent third-party testing data in pricing negotiations. Retailers can use this information to reevaluate their product lineup and make informed decisions on what to stock on their shelves, as well as evaluating vendor pricing relative to product performance.

Manufacturers can leverage this third-party, unbiased information when selling their product to a retailer. We can create a custom testing protocol and analyze the data to see how different brands are performing. We also offer manufacturers support in reviewing the quality and performance of components from different factories, so you can select the optimal source to help your product stand out against the competition.

Marketing Claim Verification: As an independent third-party testing agency, we help verify your product claims with services that include destructive, actual use, and life cycle testing.

Post-Purchase / Surveillance Testing: Our post-purchase / surveillance testing involves obtaining items from store shelves or warehouses and comparing their current quality and performance with prior results to confirm consistent product quality across every batch.

Functionality Testing: We can assess products for functionality, confirming that they operate as intended, evaluate both positive and negative user interactions, assess features, and identify any potential misuse.

Core Areas for Product Performance Testing

CSA Group’s capabilities cover a wide assortment of products. Our expertise and strengths include the following product areas:

• Batteries and Energy Storage Systems
• Consumer Products
• Electrical and Electronic Tools
• Hardlines — Hand Tools
• IT and Telecommunications Equipment
• Large and Small Household Appliances
• Lighting Equipment
• Medical Devices
• Monitoring and Control Instruments (e.g., industrial monitoring and control instruments)
• Outdoor Power Equipment
• Power Tools
• Leisure and Sports Equipment